:root {
  --bg: #f4f5f7;
  --panel: #ffffff;
  --ink: #1c2330;
  --muted: #6b7280;
  --line: #e3e6ea;
  --accent: #2563eb;
  --accent-ink: #ffffff;
  --good: #16a34a;
  --warn: #d97706;
  --bad: #dc2626;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 15px;
}
main { max-width: 1100px; margin: 0 auto; padding: 24px 20px 80px; }
h1 { font-size: 24px; margin: 8px 0 16px; }
h2 { font-size: 17px; margin: 28px 0 10px; }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
.muted { color: var(--muted); font-size: 13px; }
.error { color: var(--bad); }
.flash { background: #ecfdf5; border: 1px solid #a7f3d0; color: #065f46; padding: 10px 14px; border-radius: 8px; }

/* nav */
.topnav {
  display: flex; align-items: center; gap: 18px;
  background: #111827; color: #e5e7eb; padding: 0 24px; height: 52px;
}
.topnav a { color: #d1d5db; font-weight: 500; }
.topnav a:hover { color: #fff; text-decoration: none; }
.topnav .brand { font-weight: 700; color: #fff; margin-right: 12px; }
.topnav .muted { color: #9ca3af; }
.spacer { flex: 1; }

/* cards */
.cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 14px; margin: 18px 0; }
.card { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 16px 18px; }
.card.highlight { border-color: var(--accent); box-shadow: 0 1px 6px rgba(37, 99, 235, .15); }
.card-label { font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.card-value { font-size: 28px; font-weight: 700; margin: 4px 0 2px; }
.card-sub { font-size: 13px; color: var(--muted); }

/* panels & forms */
.panel { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 16px 18px; margin: 14px 0; }
label { display: block; font-size: 13px; color: var(--muted); margin: 10px 0; }
label.check { display: flex; align-items: center; gap: 6px; }
input[type=text], input[type=email], input[type=password], input[type=file], select {
  display: block; width: 100%; max-width: 360px; margin-top: 4px;
  padding: 8px 10px; border: 1px solid var(--line); border-radius: 7px;
  font: inherit; background: #fff; color: var(--ink);
}
.row-form { display: flex; flex-wrap: wrap; gap: 16px; align-items: flex-end; }
.row-form label { margin: 0; }
.map-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 4px 18px; }
.inline { display: inline; }
.inline input[type=text] { display: inline-block; width: auto; margin: 0 4px 0 0; padding: 5px 8px; }

/* buttons */
.btn {
  font: inherit; font-weight: 600; cursor: pointer;
  border: 1px solid var(--line); border-radius: 7px;
  background: #fff; color: var(--ink); padding: 8px 14px;
}
.btn:hover { filter: brightness(.97); }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
.btn.secondary { background: #f3f4f6; }
.btn.danger { background: #fee2e2; border-color: #fecaca; color: var(--bad); }
.btn.small { padding: 4px 10px; font-size: 13px; }
.btn.wide { width: 100%; }

/* tables */
table { width: 100%; border-collapse: collapse; background: var(--panel); border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
th, td { text-align: left; padding: 9px 12px; border-bottom: 1px solid var(--line); vertical-align: middle; }
th { font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); background: #fafbfc; }
tr:last-child td { border-bottom: none; }
table.kv th { width: 130px; background: none; text-transform: none; font-size: 14px; }
.scroll-x { overflow-x: auto; }
td.notes { max-width: 260px; font-size: 13px; color: var(--muted); }
td.actions { white-space: nowrap; }

/* badges */
.badge {
  display: inline-block; padding: 2px 9px; border-radius: 99px;
  font-size: 12px; font-weight: 600; background: #eef0f3; color: var(--muted);
  white-space: nowrap;
}
.badge-running, .badge-answered, .badge-paid, .badge-committed, .badge-done { background: #dcfce7; color: var(--good); }
.badge-calling { background: #dbeafe; color: var(--accent); }
.badge-paused, .badge-pending, .badge-callback, .badge-voicemail, .badge-no_answer { background: #fef3c7; color: var(--warn); }
.badge-not_paid, .badge-failed, .badge-rejected, .badge-unreachable, .badge-do_not_call, .badge-declined, .badge-exhausted { background: #fee2e2; color: var(--bad); }

/* progress */
.progress { display: inline-block; width: 120px; height: 8px; background: #e5e7eb; border-radius: 99px; vertical-align: middle; margin-right: 8px; }
.progress.big { display: block; width: 100%; height: 12px; margin: 6px 0 18px; }
.progress .bar { height: 100%; border-radius: 99px; background: var(--accent); transition: width .4s; }

/* misc layout */
.page-head { display: flex; align-items: center; gap: 12px; }
.page-head h1 { margin: 0; }
.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
@media (max-width: 800px) { .two-col { grid-template-columns: 1fr; } }
.call-head { display: flex; align-items: center; gap: 10px; margin-bottom: 6px; }
.transcript { margin-top: 8px; border-left: 3px solid var(--line); padding-left: 12px; }
.turn { margin: 6px 0; }
.turn-Agent strong { color: var(--accent); }
.turn-Customer strong { color: var(--good); }

/* login */
.login-body { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.login-card { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 32px 36px; width: 360px; box-shadow: 0 10px 30px rgba(0,0,0,.06); }
.login-card h1 { margin: 0 0 4px; font-size: 20px; }
.login-card input { max-width: none; }